Venust Diamonds FAQ

Yes, we do! Share photos or ideas of your dream jewelry with us and we’ll bring it to life.

Yes, we make custom moissanite engagement rings. All our moissanite diamonds and rings are fully made to order, so we can create them in any size, shape, color or stone you want. We can also change the design layout. Contact our support team to start your custom ring.

First, share your idea or send us a picture of what you want. Next, we make a CAD design and send it to you for approval and update it until you are happy. After you approve, we cut and polish your moissanite and start making the jewelry. When it is ready, we share photos and videos before shipping it through a trusted international courier.

Yes, most of our designs can be customized to match your taste and lifestyle. For example, you can change Moissanite to Diamond, Sapphire, or Emerald, or switch prong styles. Simple changes may have a small extra charge. Bigger changes, like combining designs, resizing stones, or major modifications, will cost more. Contact us to discuss your design ideas and get a quote.

Yes. All our designs can be made with your preferred center stone size, shape and metal. Most designs fit stones between 0.30 and 10.0 carats and we offer many shapes like oval, pear and round brilliant. Contact us for your preferred options.

Yes. We offer a Lifetime Diamond Upgrade Program. Contact us anytime if you want to upgrade your diamond.

Moissanite is a gemstone known for its fire, brilliance and luster, which is greater than most gemstones, including diamonds. It is not cubic zirconia, which is a softer, cheaper stone that scratches and clouds over time. Moissanite is a real gemstone that looks and lasts like a diamond forever.

No, moissanite is not a diamond, but it is a real gemstone. A diamond is made of carbon and moissanite is made of silicon carbide. Genuine moissanite gives you a diamond-like look with even more sparkle and strong durability at a much lower price.

Yes, all our moissanite diamonds are certified and real. If you want a physical certificate, you can request it before your jewelry ships from our manufacturing unit. A $50 certification charge applies. If you did not request it, do not worry. You can double-check the authenticity at any authorized laboratory and they will give you a clear report.

Yes, our moissanite can be certified by a trusted international laboratory such as IGI. Just request a physical certificate before your jewelry ships. A $50 certification charge applies. Note that GIA does not grade moissanite, so IGI is one of the most reliable options.

Moissanite is affordable because it is lab created, not mined. Growing it in a lab is faster and cheaper than mining diamonds, with no long supply chain adding to the cost. You still get a hard, brilliant and long-lasting stone.

Moissanite gives you diamond-like beauty with more sparkle, near-diamond hardness and an ethical, conflict-free origin, all at a much lower price. You can enjoy a larger or finer-looking stone without the high cost of a mined diamond.

Yes. Moissanite is one of the best choices for an engagement ring. It is brilliant, very hard, ethical and conflict free. It also costs far less than a diamond, so you can get a bigger or finer-looking ring within your budget.

Yes, many people who can easily afford diamonds still choose moissanite. They like that it is brilliant, durable, ethical and conflict free. It also passes a diamond tester, so for many buyers it is a smart choice and not a compromise.

Yes, many celebrities and influencers wear moissanite. They love its brilliance, durability, lower price and ethical, conflict-free nature. It is a popular choice for a stunning look without the cost of a diamond.

No, good quality moissanite does not look fake. It looks bright, clear and sparkling. Moissanite has more fire than a diamond, so it shows more rainbow flashes. For a more diamond-like look, choose a colorless grade and a classic cut.

Moissanite shows more rainbow-colored fire than a diamond, especially in bright light. Under magnification it also shows double refraction, which a diamond does not. The easiest way is to check the certificate or ask a jeweler.

It depends on the tester. Older heat-based testers can read moissanite as a diamond because both conduct heat. Newer testers that also check electrical conductivity will correctly show it as moissanite. This is normal and does not mean your stone is fake.

Both are great, so it depends on what you want. A lab-grown diamond is a real diamond but costs more. Moissanite costs much less, sparkles even more and is almost as hard. Choose a lab-grown diamond for a true diamond or moissanite for more sparkle and savings.

Moissanite offers superior durability and an intense rainbow-like sparkle that makes it excellent for daily wear. Cubic zirconia is more affordable but prone to scratching and cloudiness over time.

No. Good quality moissanite does not change color or turn yellow over time. Its color stays the same for life. If it ever looks dull, that is just surface buildup and a simple cleaning brings the sparkle back.

No, moissanite does not scratch easily. It scores about 9.25 on the Mohs hardness scale, making it one of the hardest gemstones and second only to diamonds. This is why it is perfect for daily wear.

A 1 carat moissanite usually looks slightly bigger than a 1 carat diamond. This is because moissanite weighs less for the same size, so it spreads out a little larger. That is why moissanite is often measured in millimeters or by Diamond Equivalent Weight (DEW).

Yes. Moissanite is available in all shapes like round, princess, pear, oval, radiant, trillion, marquise, emerald and cushion. It also comes in all sizes from 0.05ct to 15.0ct and in all colors.

No, we have our own manufacturing factory. All our moissanite is cut and polished by the professional artisans of the Venust Diamonds family. Our team of gemologists inspects every diamond before we set it in jewelry.

✧ Yes, all our Moissanite Diamonds are certified and tested by an International Laboratory. We give a physical authenticity certificate card of your diamond jewelry upon request. You must pay a $ 50 USD certification charge. You can also check the authenticity of diamonds from any International Laboratory in your country.

Yes, all rings at Venust Diamonds are made only in solid gold. We do not make jewelry in plating. Our jewelry comes with a material authenticity stamp from an international laboratory. To double-check, you can have your ring tested at an authorized laboratory and they will give you a detailed report. We deliver what we promise.

Yes, all our jewelry comes with a metal authenticity stamp. Before it ships, we send it to an international hallmarking laboratory that checks the metal and stamps it.

Whether you choose moissanite or a custom piece with a lab-grown diamond, the manufacturing time is the same. It takes 10 to 12 working days, and then shipping takes 7 to 8 working days to deliver your jewelry.

Yes, we offer a rush order service so you get your jewelry in time for your special moment. A rush order charge of $100 applies. Please contact us at questions@venustdiamonds.com for the exact timing.

Yes, we ship our jewelry all over the world.

Once we dispatch your jewelry, we send you the tracking information so you can follow your package. If you face any problem tracking your order, please contact us at questions@venustdiamonds.com.

Yes, you can change your address before the item ships by sending us a direct message. Once it is shipped, the address cannot be changed. We are not responsible for any loss caused by a wrong address.

Yes, you can cancel your order within 48 hours of placing it. After 48 hours we start manufacturing, so a 10% manufacturing and restocking fee will apply. If you want to cancel, please contact our team first and we will help solve any concern within 24 hours.